Always have a good experience with National. Vehicles are well kept.
The counterwoman was busy and took my keys, with the explanation she would complete my return later. 2 days later, the return paperwork is not complete and I can't get a receipt for my expense report. Even calling corportate Customer Support hasn't helped.
My experience was amazing! Thanks to the dream team. Robert and TJ were professional, courteous and engaging. I was in and out with no problems and my company discount was applied on the front end vs the back end ...Life made simple when you travel for work as much as I do, is always appreciated...
Constructive Feedback: The Montgomery location could use some more clear signs to direct people to where to go and what to do with after hours drop off.
National car rental at Montgomery airport was a great experience. I had no problem with getting a car however, the choices were not left up to me at this national car rental. I suppose that I could have asked for something else but the carpet they selected was great. I had no problem at all with the turn in as the national car rental office was closed. I just used the night box and got a confirmation from them that it was in. Overall I had a very good experience of national car rental Montgomery Alabama airport.
The Hyundai Sonata was a very nice car to drive and got very good gas mileage. I had to add 1 gallon of windshield antifreeze after I ran out after a rainy night. I didn't think I had used that much, so it was probably low when i got the car -perhaps it would be good to check the level when one picks up the car. I had to turn the car in very early in the morning when the counter was closed, so I couldn't get the final bill then. However, when i called about it, the bill was immediately e-mailed to me.
National Car Rental is a US Car Rental based in Montgomery, Alabama. National Car Rental is located at 4437 Selma Hwy, Montgomery, AL 36108, USA.
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