Non smoking room smelled like cigarette smoke. Waffle maker was broken and no sense of urgency to get another one. Eggo waffles would have sufficed until then. No concern about customer satisfaction in my opinion.
Hotel was very reasonably priced, and the hotel was clean. The WiFi which I always mention in my reviews was great! It was a fast connection with no drop offs even once. The only reason it isn't 5 stars was because they didn't have a 1st floor room available like I had requested. The problem with was that they have no elevators.
This was the second time we stayed here. The rooms are always clean and comfortable. The staff us very friendly. The beds are very comfy. Just minutes away from several area points of interest including both Wetumpka and Montgomery Wind Creek location.
The staff will treat you like dirt if you use your earned Choice Privileges points. The room was changed from non-smoking to smoking, the rooms air conditioning was not working properly and the comforter had burn holes and crusty stains. When I brought this to the staffs attention, I was reminded it was a "free night"
Moderate price, older hotel, but clean with comfortable beds. Coming north on 231 from Dothan to I65, it was a good way to bypass Montgomery. Also, it is pet friendly.
Quality Inn Suites is a US Lodging based in Montgomery, Alabama. Quality Inn Suites is located at 4480 Northchase Blvd, Montgomery, AL 36110, USA.
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