Nothing special and nothing horrible. Rooms had microwave and mini fridge. Shower was nice, beds comfortable, breakfast standard. Our coffee maker was missing a leg and spilled everywhere the first time. Put some wrapper under it for the next morning. Their side door to the hotel was suppose to open with key cards. Would go green but the manner lock would not disengage. Told front office about it and they just said "ok" literally no apology or thanks for letting us know or we'll get on that. When we arrived they had us down for the wrong days, under the wrong address. Needless to say their customer service needs some work. The young ladies cleaning always smiled and were polite. Probably won't stay here again however it's not completely ruled out.
Had to stay here when irma was threatening the west coast of Florida. The staff was nice. The breakfast was actually cooked by a staff member. The facility was clean. Has a work out room with a few treadmills and a small total gym. Has an indoor pool. Was not heated tho during our stay.
There's a man by the name of Robert that works that the front desk that was EXTREMELY rude and beligerent to me and my husband. We booked reservations through Expedia and he claimed there were no reservations under our name. He told us to go across the street to the other hotels. How rude! We went across the street to the Holiday Inn Express and had absolutely no problems at all. The next time we visit Montgomery, we will NOT book at Comfort Suites, at least while Robert is still working there.
Nice clean hotel. Extremely friendly staff. A bit tricky to get from the main road into the hotel parking lot. But just follow the hotel's arrows to the entrance to the parking lot.
We had no reservations, stopped to check availability. Hotel was very nice, clean, and the staff was helpful. We loved the comfortable bed and pillows, we slept well during our stay. The price was a great value. Did not exp breakfast, do to late sleeping, but the eating area in the hotel appeared to be set up very nicely, and I was able to get fresh coffee every morning in the lobby. The hotel is located about 4 miles from Wind Creek Casino, Montgomery. Would recommend this hotel to anyone.
Comfort Inn Suites is a US Lodging based in Montgomery, Alabama. Comfort Inn Suites is located at 10015 Chantilly Pkwy, Montgomery, AL 36117, USA.
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