My husband surprised me with my first AUDI from Jack Ingram Audi earlier this year. We don't live in Montgomery. He chose a beautiful custom chocolate interior and Lin Williams at Jack Ingram helped him make it happen. I LOVE MY AUDI Q5!!!! It drives so smoothly, accelerates easily and drives like a dream. I LOVE LOVE LOVE this car-- I will never drive anything else.
Needed a new Perrelli tire on an emergent basis. Atlanta delivered the tire to Montgomery in a timely fashion. We arrived just after noon time and personnel at the Audi dealership replaced the damaged tire very quickly. We were on the road an hour and a half later, very well satisfied with the entire Process, including the courtesy and friendliness of the staff people that we encountered.
When I talked to the guy at the dealership on the phone I was told that the 35K mile service would take about an hour and a half. When I got there with no one to pick me up, it would only be two hours max, I was told the service would take like 3 hours and cost nearly $700.00. I was not pleased but they have you by the short hairs. If you don’t have the service done, you void the warranty. So I waited for 3 1/2 hours and dipped in to my savings account. I love my Audi but the service department is not very efficient.
I just returned for my first service with Jack Ingram and I couldn't have been more pleased. The service staff were professional, helpful and pleasant and my appt went smoothly. They provided a loaner car so I was able to spend some time shopping while they serviced my car. The loaner car was very similar to my AUDI so it was not stressful to drive in another city in a car other than my own. When I returned to pick up my car after the service they had cleaned it- no sign that it had been in the service area, the air was running so it was cooled down and there was a cold bottled water in the console cup holder.
I totally recommend Jack Ingram AUDI- I recommend the the sales staff and service staff and most of all I recommend their product-- the Audi Q5 makes makes my everyday driving a decadent pleasure.
I recently bought my Audi (gently used) I was treated professionally and courageously. I was shocked at the cost, and was given a date the car should be ready,I didn't hear anything from them on "Wednesday or Thursday " as was predicted, I didn't hear anything until the next week. Top business form would have been to call on the day I was told it would be ready and explain the additional time necessary for the expert care my vehicle was receiving.
My visit to Jack Ingram was pleasant. I took my Audi S5 in for its 45k mile service. My appointment was at 8:30 and I arrived at 8:27. They provided complimentary bottled water and coffee in the waiting area along with comfortable seating and a tv. By 10:45, they were complete with my vehicle. They also provided a shuttle service for those waiting and if available, they'll provide a loaner car. I was pleased with the service. Only thing missing from this being a five star visit is if they would have wiped down the inside of my car and removed the smudge marks on the outside near the gas tank. Not a big issue.
Jack Ingram Audi is a US Car Dealer based in Montgomery, Alabama. Jack Ingram Audi is located at 241 Eastern Blvd, Montgomery, AL 36117, USA.
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