WOW! That's the way I feel about my recent first-time visit to Kia to purchase a 2017 Kia Optima. The customer service is absolutely, positively, 110% unbeatable. Mr. Melvin Starks and David Mooney are AWESOME! It was such an honor to walk into a car dealership and feel like I was the most important person in the room. The entire sales staff is wonderful. If you are looking for a new or used vehicle, they WILL make it happen for you. Thanks to the entire team that took part in my sales experience. You HAVE a customer for life!
So was the person I spoke to just incompetent? Or was he just being lazy?
Either way, I would not recommend this place to anyone.
Hmmmmmm......
I called about touch up paint for my daughter's Kia. I had the VIN number. So after giving the parts guy the last 8 numbers of the VIN he told me they don't even have a part number for it because it had been discontinued. Her car is a 2010 Forte.
It's just ridiculous because I am in Washington state and I called my dealership here and they have it in stock and could find a part number.
Very nice and friendly bunch of people. They want the sale but care about the customer. I had been in and was thinking of buying a new truck, after much debate I decided to wait until I have paid off some other bills. The salesman said that he understood and wanted me to feel comfortable with my purchase and didn't try to pressure me. I will definitely be back when I am ready to buy.
Bought my new car here and they went out of their way to get the exact model/features I wanted delivered.
Brewbaker Kia is a US Car Dealer based in Montgomery, Alabama. Brewbaker Kia is located at 222 Eastern Blvd, Montgomery, AL 36117, USA.
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