6
7044 Eastchase Pkwy, Montgomery, AL 36117, USA
Montgomery, Alabama 36117
+1 334-215-8888

Worst customer service EVER!!

I went to children's place in montgomery AL,

Great customer service

While in the store I experienced the worst customer service of my life,this place must not need business because they are steadily trying run off customer with their rude behavior. It is not possible for there corporate office not to be aware of just how bad it is.i would suggest paying double the price then have to deal with this company!!!!

Will never use the buy online and pickup in store service again..you have 4 days to pick up your order which wasnt the problem..the problem was not getting my email until my order auto cancels..keep in mind that I called the store a couple of times and they said it wasnt ready and that I would get an email..when I called the store to mention it to them, they were not apologetic, they said there was nothing they could do..I had to reorder everything and had it shipped to me which is what I should have done from the beginning..

Worse experience in this store. While checking out I asked if I could use my military discount on the merchandise after seeing a sign posted she informed me that I could so I proceeded to pull out my active duty ID and in a lobby full of people she told me that she could not take an active ID it has to be a dependent or retired ID so I said my active ID doesn't mean anything she said according to policy no it doesn't. I asked her how could this company not accept an ID of a person who's served the last 8 years but will honor a dependent who's possibly never fought a day. She said I needed a blue, red or tan card in order to get a discount. I felt really small for her not honoring my service and telling me my service meant nothing. I've reached out numerous times via phone and email to their corporate office and haven't gotten a better clarification on their military discount requirements. It may seem small to them but I've never had anyone tell me my service was not valid because I didn't have a dependent ID. I will not go back in this store until this issue is resolved.

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The Children S Place — Shoe Store in Montgomery

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The Children S Place

Shoe Store at 7044 Eastchase Pkwy, Montgomery, AL 36117, USA. Here you will find detailed information about The Children S Place: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 10:00 PM
  • Tuesday
    9:00 AM – 10:00 PM
  • Wednesday
    9:00 AM – 10:00 PM
  • Thursday
    9:00 AM – 10:00 PM
  • Friday
    9:00 AM – 10:00 PM
  • Saturday
    9:00 AM – 10:00 PM
  • Sunday
    11:00 AM – 9:00 PM

Rating

5
/
5
Based on 6 reviews

Contacts

Categories:
State:
Alabama
Address:
7044 Eastchase Pkwy, Montgomery, AL 36117, USA.
City:
Montgomery
Postcode:
36117

About The Children S Place

The Children S Place is a US Shoe Store based in Montgomery, Alabama. The Children S Place is located at 7044 Eastchase Pkwy, Montgomery, AL 36117, USA.


Please contact with The Children S Place using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Children S Place opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about The Children S Place

  • Alexa
    Added 2016.07.16
    Worst customer service EVER!!
  • Kyle
    Added 2015.08.29
    I went to children's place in montgomery AL,
  • Luke
    Added 2013.12.17
    Great customer service
  • Leslie
    Added 2013.09.10
    While in the store I experienced the worst customer service of my life,this place must not need business because they are steadily trying run off customer with their rude behavior. It is not possible for there corporate office not to be aware of just how bad it is.i would suggest paying double the price then have to deal with this company!!!!
  • Lucas
    Added 2013.05.12
    Will never use the buy online and pickup in store service again..you have 4 days to pick up your order which wasnt the problem..the problem was not getting my email until my order auto cancels..keep in mind that I called the store a couple of times and they said it wasnt ready and that I would get an email..when I called the store to mention it to them, they were not apologetic, they said there was nothing they could do..I had to reorder everything and had it shipped to me which is what I should have done from the beginning..
  • Mia
    Added 2013.04.30
    Worse experience in this store. While checking out I asked if I could use my military discount on the merchandise after seeing a sign posted she informed me that I could so I proceeded to pull out my active duty ID and in a lobby full of people she told me that she could not take an active ID it has to be a dependent or retired ID so I said my active ID doesn't mean anything she said according to policy no it doesn't. I asked her how could this company not accept an ID of a person who's served the last 8 years but will honor a dependent who's possibly never fought a day. She said I needed a blue, red or tan card in order to get a discount. I felt really small for her not honoring my service and telling me my service meant nothing. I've reached out numerous times via phone and email to their corporate office and haven't gotten a better clarification on their military discount requirements. It may seem small to them but I've never had anyone tell me my service was not valid because I didn't have a dependent ID. I will not go back in this store until this issue is resolved.
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