Horrible customer service, over 30 minute wait and refuse to take payments unless they charge a ten dollar fee. They lock you out of your account and you cannot make a payment without charging you additional! Sick of this company!
You have NOTHING to lose. At the very least, it’s worth a try. Customer Service????? Second to none.......
If you have the need or want to buy a home, I can’t think of another lender that is less expensive and more accommodating than they.
Love you, ServiSolutions!!!!
Thank you!!!!
The Representatives that I deal with is very rude and unprofessional I be happy when I can get from up under this mortgage. Every time I call to pay my mortgage the woman just nasty. Like I'm worrying her. I hate the way I am getting treated, it's no excuse to work with customers if you don't like your job Alison! Find another job working else where if you are not happy where u are.
Seriously, we got the lowest fixed interest rate around....
Do not try to get a loan modification from them. They will put you through the whole process only lowering your payments by $75 or so a month, but they reset the loan to 30 years which ends up costing an additional $15,000 to $20,000 over the life of the loan. What a bunch of crooks!!
ServiSolutions is our 4th mortgage company. If ALL lenders were as qualified and as POLITE as SS, the house buying experience would be another can of worms, entirely.
Do not try to get a loan modification from them. They will put you through the whole process only lowering your payments by $75 or so a month, but they reset the loan to 30 years which ends up costing an additional $15,000 to $20,000 over the life of the loan. What a bunch of crooks!!
Alabama Housing Finance Authority is a US Local Government Office based in Montgomery, Alabama. Alabama Housing Finance Authority is located at 7460 Halcyon Pointe Dr #200, Montgomery, AL 36117, USA.
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