My wife and I have been using this florist for nearly 20 years and they've always provided great arrangements for local needs. They also handle out of state deliveries without any hassles. As the saying goes, they're good people!
A week ago I posted a review regarding flowers for my Mother's funeral and I was not very happy. Yesterday I received a call from the owner apologizing and he told me that had I notified them, he would have sent the designer to the funeral home to fix the problem. Of course, that would not happen under the extremely stressful circumstances, but it did let me know that he cared enough to call. So the moral of the story is to let him know if you are unhappy with your order and perhaps they can make it right.
After spending time with the owner describing exactly what I wanted for my Mother's funeral service, I was extremely dismayed to see what should have been a pale pink rose blanket that looked as though it had been overcome by baby's breath. Probably 1/3 the amount would have been sufficient.It was not at all what I expected and it cannot be made right.
Owner was very kind to inform me of delivery issue was given great service.
I was blown away by the great service I received from Lee and Lan Florist. I ordered flowers for a relative in the hospital who was in intensive care and they held the order until she was moved to a room. They updated me with phone calls and let me know when they delivered the flowers along with her room number and an update from the nurses. I'm several states away and really appreciated the great attention to my order.
Lee Lan Florist Inc is a US Florist based in Montgomery, Alabama. Lee Lan Florist Inc is located at 3365 Atlanta Hwy, Montgomery, AL 36109, USA.
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