Not very well stocked. I will say that the staff is very helpful though
It was a great experience around the holiday season. Lines move quickly!!
Paid for a layaway on line at 1143am,went to pick it at 7:35pm and it didn't show up paid in there system even though I showed them my bank records with toys r us name on it,they said it was nothing they could do about it.
We had such an amazing experience at this store yesterday! We went to purchase a power wheel toy for our daughter's birthday, and had no clue what we wanted or which one would be the best fit for her age and size. We were approached by Hank, and he had a huge personality and immediately made the experience enjoyable. He had so much knowledge about the products, and knew all the specifications without even looking at the information. "Nobody knows power wheels like big Hank knows power wheels!" That was his motto! he suggested one, and it ended up being exactly what we needed! I have never seen someone that loved his job so much, and that reflected in how he handles himself while working. He was helpful, entertaining, and overall just a joy to be around. I hope he receives recognition for his customer service and how knowledgeable he is about his job. People like him are what creates lifelong customers! Tori was our cashier, and she was also wonderful to deal with. Overall, this was an amazing experience and we will now do ALL of our shopping for things they sell at this location. Thank you Big Hank and Tori!!
Never had a bad experience here. I will say that I remember when their black Friday sale was everything to me when I had young kids. Now it's so pitiful that I can't believe it's the same business. But that has nothing to do with this location, so I'll give thus TRU a 5.
Toys R Us is a US Store based in Montgomery, Alabama. Toys R Us is located at 5484 Atlanta Hwy, Montgomery, AL 36109, USA.
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