BEWARE. I was in Montgomery for training this year. Some colleagues and I dropped off 4 brand new suits to this cleaner to get dry cleaned and hopefully dewrinkled. When we picked up the suits, they looked dirtier than before and not all wrinkles were removed. New pleats were added on the pants that were nowhere close to the center of the pant fabric. We realized this is not a top of the line dry cleaner, so we were going to chalk this up as a loss and move on. However, upon further inspection of the garments, we found stains all over them, stains that resembled something like a blue pen exploded in the wash. We took the suits back and the employee said the owner would remove the stains or pay for the suits. Meanwhile, we needed the suits for a formal dinner in a matter of days so time was not on our side. We dropped them off, picked them up the next day and the majority of the staining was still there. We attempted to contact he owner several times while we were in Montgomery and had no such luck. Our training was eventually completed and we all moved our separate ways. We've since attempted to contact the owner through numerous emails which he finally responded and said he would reimburse us. It's been months since we've last heard from him, so we are pretty sure we know how this is going to end. The close proximity to Maxwell AFB makes this a very enticing cleaner to use for those on base since the base cleaner is now shut down. However, the work is very substandard and we ended up with 4 stained suits which were previously brand new. Completely unacceptable. Take your money ANYWHERE else and avoid the headache we received. Hopefully this review can prevent anybody else from having the same thing happen.
This cleaners is never open on time and closes earlier than 1pm for lunch. I'm waiting as I type this and it's 7:17am and they were suppose to open at 7am. This happens very often. I only come here because it's convenient to the base. The service is good and one of the ladies is really nice and accommodating. This is why I come back honestly but I mostly likely will stop coming.
Courtesy Dry Cleaners Laundry is a US Laundry based in Montgomery, Alabama. Courtesy Dry Cleaners Laundry is located at 3803 Day St, Montgomery, AL 36108, USA.
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