I made an eye appointment as a new patient as my eye doctor didn't accept my eye insurance but Lens Crafters sure did!!! They have the most helpful and knowledgeable staff! Everyone was super sweet and kind, I would most definitely refer any and everyone to them. The hours are very convenient for those who get off after 5pm and also on Sundays! I loved my visit and will definitely be back for my next eye exam!!! THESE GUYS ROCK!!!
I love this place. They're the only store that carry Versace and prada frames
I purchased some sunglasses from the Eastdale Lenscrafter's. I didn't like them, and returned them the following Saturday. It has been 10 days and the refund has not posted to my bank account. The bank doesn't even show a pending transaction out there. I have called the store directly three times, and the corporate office once. All I get is a run-around telling me to give it more time. We are talking 10 days already. I have never had a refund take this long to post back to my account. We have been customers of Lenscrafter's forever; but, this experience has changed the place we do business. We will find somewhere else to get our glasses from now on. If you purchase glasses from this company, make sure you like them BEFORE you swipe your card. It's a pain to try to get a refund.
Walked in with jeans and a Serra Toyota Tee shirt on Totally ignored, by the black girl. A mess she asked everyone coming in behind me if she could help them.. Didn't feel like dressing up because I have to dress professional every day.. I really wanted to purchase a Coach frame but I didn't like the way I was perceived....Don't judge the book by its cover.
It was a quick in and out ( for a walk in no less) but the prescription was wrong in one of the lenses. I would have went back for a reexamination but i wasn't impressed with the doctor. I told him when he stopped with the slides that it was still very blurry, all he did was shrug, I'm not a doctor but i have been wearing glasses since I was 8 and i knew something wasn't right but I went with it. After I picked up these high dollar over priced lenses I notice right out the case there was a large scratch on one of these "scratch proof" lenses. I live a hour away so I didn't take them back right away, i figured I'd give it a few days to at least see if the prescription was right, and no it wasn't. So i took them back (went to a different lensecrafers and got wonderful service , true hassel free return with the money back in my account before I left the store) but I'm still without glasses
Lenscrafters is a US Health facility based in Montgomery, Alabama. Lenscrafters is located at 1110 Eastdale Cir, Montgomery, AL 36117, USA.
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