The drink I ordered tasted weird-something was wrong with this drink! I came inside for a new one the female manager on duty at the time didn’t even acknowledge my presence except to roll her eyes at me and slam my drink in the garbage in front of me, but not before she snickered about me to her coworker
It felt like the2 male baristas working the front were asleep or just didn’t care about their job. 1 guy was very friendly working the drive through. They made the wrong drinks for aboth of my very simple drinks. The store was clean and quiet, easy access.
I'm giving 3 stars because the coffee was pretty good, but I was just really thrown off by the fact that the guy couldn't at least give me the 10 seconds finish my 1-item order.
The cashier came over and asked what I wanted, so I started telling him my order, and then he cut me off in the middle of my sentence and told me to wait for a minute while he prepared someone else's order. He went and made about 4 or 5 more drinks before someone ELSE came and took my order about 5 minutes later.
My best customer experience at Starbucks, is that they create a personal connection with my by calling me by my name. This makes me feel comfortable and to spend more time there.
When there is no other coffee shop around, I am always happy to see a Starbucks whenever traveling.
Starbucks is a US Cafe based in Montgomery, Alabama. Starbucks is located at 3110 Zelda Rd, Montgomery, AL 36106, USA.
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