I have rented from several different places but this by far was the worst EVER. Terrible trying to even get a hold of someone. And EXTREMELY UNPROFESSIONAL. Do not recommend them to anyone.
Very helpful and accommodating. I'm in the middle of moving into my new rental home. I had some issues with things not being cleaned and the next day a very accommodating woman came out and released the entire house. I took photos of items that appeared damaged or dirty and gave a CD to my agent.
Aronov managed our property for 5 years. The staff are overworked and communication is terrible. They only communicate when something needs fixed. We finally decided to part ways 3 months after our last tenant moved out. Aronov received two electric and water bills during this time and never paid them with the funds we had in our account. We were charged late fees with AL Power (small but still) and Aronov had no answer for why they had not paid the outstanding bills. They also claimed to not know about a landlord agreement you can sign with AL Power that would have saved $40 connection fee every time the Power was put back in our name. The last tenant we had received free yard cutting for the first year because our property manager forgot to tell them landscaping was not included in the rent. When I noticed that we were paying for it, Aronov had the nerve to ask us to split the cost with them (Aronov) for the first year and then it would be the tenants responsibility. My last major complaint is the only marketing our home received was being advertised on the Aronov website. No Trulia, no Zillow, nothing. It’s no wonder our home did not rent again. Actually my last complaint is they still cut checks! Get with the 21st century and do direct deposit! They are someone else’s problem now, never again!
The house I rented wasn't cleaned when I moved in, before I left I paid a cleaning company and lawn care company to take care of the house, we'll aranov decided it wasn't good enough and charged me yet again for the house and lawn eating up my deposit. My guess is that they have contracts with these companies to do x amount of business yet charge the tenants with an inflated bill. Will never do business with them again
I'm military and have moved around and rented properties my entire career in the US and abroad. This by far the worst rental experience and property management we've experience. The house was dirty and poorly maintained and every time we have put a work order with Arnov it has taken MONTHS to fix. Their representatives lack empathy and their attitude is simply deal with it there is nothing we can do. Simply absurd and cannot wait for my lease to be up. They deserve 0 stars.
Aronov Home Rentals is a US Point Of Interest based in Montgomery, Alabama. Aronov Home Rentals is located at 3500 Eastern Blvd, Montgomery, AL 36116, USA.
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